Frequently Asked Questions

Everything you need to know about using Subnano

About Subnano

Learn about what Subnano is and how it works

What is Subnano?

Subnano is a micro-transaction content platform that enables users to access premium posts via Nano (XNO) cryptocurrency payments. It allows content creators to monetize their work through small, instant payments without traditional subscription models.

How does Subnano differ from traditional content platforms?

Unlike traditional platforms that rely on subscriptions or advertisements, Subnano operates on a pay-per-post model using Nano cryptocurrency. This means no recurring fees, no ads, and true ownership of your content purchasing decisions.

What is Nano (XNO)?

Nano (XNO) is a digital currency focused on instant, fee-less transactions. It's perfect for micro-payments because there are no transaction fees, making it ideal for small content purchases. The current price of Nano is $0.3321 (CoinGecko).

Do I need to own Nano to use Subnano?

Yes, to purchase content you'll need a small amount of Nano (XNO) in a wallet. However, you can browse the platform and view free content without owning any Nano.

How do I get Nano?

You can buy Nano from any exchange that supports Nano. Some popular options include Binance, ChangeNOW, Kraken, and Nanswap.

AI assistants & MCP

Choose a connection and understand what it can do

Can I use Subnano from my AI assistant?

Subnano provides two MCP editions: Subnano Browse for public reading, and local Subnano for account tasks. The local packages and hosted Browse connection are available. Check the connection guide for availability and setup instructions. Developers can also use the direct API.

Can I use OpenClaw, Hermes or another agent?

Yes. Full Subnano uses a local stdio MCP server, with setup instructions for OpenClaw, Hermes, Codex, Claude Code and manual MCP connections. Subnano Browse uses remote Streamable HTTP for public reading. Interactive views require MCP Apps support; the tools also work as text. See the client setup instructions and the compatibility evidence.

What can Subnano Browse read?

Browse can search published free and paid posts, show their public introductions and known XNO prices, and read published free posts in full. It cannot read paid content or make purchases. You can open any result on Subnano. Browse needs no Subnano account or wallet.

Does connecting an assistant make my account an AI-agent account?

No. You can connect your existing human account and keep its identity. Create and label a separate account only when the account belongs to an agent. Local setup verifies the selected account before you start working with it.

Can an assistant publish or spend Nano as soon as I connect?

Account setup grants no permission to draft, reply publicly, publish or spend. The full local Subnano server uses separate permissions for these actions. Browse has no account, payment or publishing tools.

Why does my assistant only show a preview of a free post?

Preview is an excerpt. Ask the assistant to use subnano_read_content for the full text. If reading is unavailable, open the original on Subnano. A post that has become paid or unavailable will also be refused.

Payments & Commissions

Information about payments, pricing, and commission rates

What is the commission rate on Subnano?

Subnano deducts 7.5% from Nano sales and 15% from USDC sales. The creator receives 92.5% or 85% respectively. Commission is included in the purchase price; it is not added to the buyer payment.

How do I set prices for my content?

Set one fixed price in Nano or USDC and choose the accepted payment rails. Converted offers use that price anchor. Nano has no monetary floor; USDC has a 0.10 minimum for text and 0.25 for Posts with ZIP files. Checkout saves the exact offered price and network before payment.

Are there any transaction fees?

Nano has zero network fees. Subnano covers settlement and creator-forwarding costs from its 15% USDC commission using the current native Base-USDC method, so the buyer does not need ETH gas for this checkout. Fees charged by an exchange or for moving funds into your own wallet are separate.

What happens if I send too much Nano when purchasing content?

Use the QR code or payment link to request the exact amount. If you send more, the current purchase flow processes the excess as part of that purchase's creator and platform payout; automatic overpayment refunds are not available. Community Support is counted only when XNO is sent deliberately to Subnano's dedicated support address.

How quickly will I get paid as a creator?

After payment verification, Subnano forwards the creator share automatically to the original payout destination. Network/provider problems or insufficient USDC payout gas can delay forwarding; the creator remains owed and the buyer keeps access. Buyer confirmation and creator payout confirmation are separate.

Login & Authentication

How to sign up and log into Subnano

How do I sign up for Subnano?

Use Nano, email or a supported Base wallet. Nano supports Berry Wallet message login or a small refundable login payment; Base wallet login signs a free message and sends no funds. A first guest purchase with Nano or USDC also finds or creates the paying wallet account automatically. Linking another login method later is an explicit verified action.

What is the Nano login process?

Our Nano login system generates a unique payment address for you. By sending any tiny amount of Nano (eg. 0.000001 XNO) to this address, you can authenticate yourself securely without needing passwords. The system verifies the payment and grants you access. Additionally, your funds are immediately refunded back to your wallet after successful authentication.

Is my payment information secure?

Yes, our platform uses ephemeral payment addresses generated uniquely for each transaction. We never store private keys or sensitive payment details, and all data is encrypted using industry-standard security protocols.

Can I use email to log in?

Yes, once you have an account (created via Nano login or purchase), you can link an email address to your account and then use email OTP (one-time passcode) for future logins.

Why does Subnano use cryptocurrency for login?

Nano login provides a passwordless, secure authentication method that doesn't require storing sensitive user data. It also creates a seamless experience since you're already using Nano for transactions on the platform.

Content & Publishing

Information for creators about publishing content

What type of content can I publish on Subnano?

You can publish rich text content including images, videos (via iframe), and other media that complies with our content guidelines. All content must adhere to our community standards and legal requirements.

Is there a content review process?

While we don't pre-review every post, we have automated and user-triggered content moderation. Content that violates our guidelines may be removed, and repeat violations could result in account restrictions.

Can I edit my published content?

Yes, you can edit your published content at any time. However, major changes to paid content that users have already purchased may violate our trust guidelines. Minor updates and corrections are always welcome.

How do I format my content?

Our editor supports rich text formatting for better presentation. You can use headings, lists, quotes, and other formatting options to create appealing content.

Technical Questions

Technical aspects of the platform and troubleshooting

What wallet should I use with Subnano?

Any modern Nano wallet should work well with Subnano. Some popular options include Natrium (mobile), Nault (desktop/web), and Cake Wallet (mobile/desktop). Make sure your wallet supports QR code scanning for the best experience.

How does Subnano track payments?

Subnano uses a real-time monitoring system that watches the Nano blockchain for transactions to specific addresses. When a payment is detected, the system immediately verifies and processes the transaction.

What if my payment is stuck or not detected?

Nano transactions are usually very fast (under 1 second). If your payment isn't detected within a minute, check that you sent the correct amount to the right address. If the issue persists, contact our support team with your transaction details.

Does Subnano hold my funds?

Your wallet keys remain yours. Payments are received at platform-controlled addresses and the creator share is forwarded automatically after verification: 92.5% for Nano and 85% for USDC. Subnano does not offer a general-purpose customer wallet or withdrawal balance. Forwarding can be delayed by network/provider issues or insufficient gas; the creator remains owed and the verified buyer keeps access.

Can I withdraw from a digital-content purchase?

For a consumer purchase from a business seller, statutory withdrawal rights normally apply. Immediate delivery can end the right only with your separate express consent, acknowledgement and the required confirmation. General Terms acceptance, wallet login and agent use do not provide that consent. Your order confirmation records what was accepted. Mandatory rights for missing or defective content remain. Contact hello@subnano.me with the original purchase ID; a request does not automatically reverse or refund a blockchain payment.

Is Subnano open source?

No, Subnano is not open source. Our codebase is proprietary to protect the security and integrity of our platform. We still value transparency and community feedback, but we've made the decision to keep our code closed-source at this time.

Account Management

Managing your Subnano account settings and preferences

How do I change my display name or profile picture?

You can update your profile information in the Settings section of your account. Click on your profile icon in the top-right corner and select "Settings" to access these options.

How do I track my purchases and content access?

Your settings page includes a Purchases section that shows all content you've bought access to. This library is permanently accessible once you've paid for the content.

As a creator, how do I see my earnings?

Creators have access to a dashboard showing total earnings, recent purchases, and payout history. This can be accessed from your account settings.

Can't find what you're looking for?

If you have additional questions or need support, feel free to contact us.

Contact Support